Privacy Policy

Overview

This policy describes how Awan Properties (Office 415, Detroit House, Motor City, Dubai, UAE) collects, uses and discloses your information when you use our website, and your privacy rights. By using the website, you agree to the collection and use of information in accordance with this policy.

Information we collect

When you contact us, request a viewing, register interest in a project or subscribe to property alerts, we may ask for personally identifiable information, including:

• First name and last name
• Email address
• Phone number
• Your property requirements (for alerts and enquiries)

We also collect usage data automatically when you visit the site, which may include your IP address, browser type and version, the pages you visit, the time and date of your visit and other diagnostic data.

Cookies

We use essential cookies and similar technologies to operate the website. If analytics or marketing cookies are introduced, they will only run subject to the consent choice offered on the site, and this policy will be updated to name the providers used.

How we use your information

• To provide and maintain the website and our services
• To respond to your enquiries and arrange viewings
• To send property alerts and updates you have subscribed to — you can unsubscribe at any time
• To manage your requests and our client relationships
• To analyse usage and improve the website
• To comply with legal obligations

Sharing your information

We may share personal information with service providers who work on our behalf (such as hosting and communication providers), with your consent, in connection with a business transfer, or where required by law or valid requests by public authorities. We do not sell your personal information.

Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, and to comply with our legal obligations, resolve disputes and enforce our agreements.

International transfers

Your information may be processed on servers located outside your emirate, state or country. We take reasonable steps to ensure your data is treated securely and in accordance with this policy wherever it is processed.

Your rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you, and to withdraw consent to marketing at any time. Contact us at info@awanproperties.ae and we will respond to legitimate requests promptly. Property-alert preferences can also be managed directly on the website.

Security

The security of your personal data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your personal data, we cannot guarantee its absolute security.

Children's privacy

Our service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Links to other websites

Our website may contain links to sites not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party site.

Changes to this policy

We may update this policy from time to time. Changes are posted on this page with an updated "last updated" date.

Contact us

If you have questions about this privacy policy, contact us at info@awanproperties.ae or +971 4 834 5777.